How can I check the status of my current booking?

Keeping track of your current booking is essential for managing your vehicle's service or repair needs efficiently. Garage.co.uk offers a user-friendly interface to ensure you can monitor your booking's progress seamlessly. Here's how you can check the status of your current booking:

Accessing Your Booking Status

  • Log In to Your Account: The first step is to sign in to your Garage.co.uk account. Use your login credentials to access the dashboard where all your bookings are managed.
  • Navigate to Your Bookings: Once logged in, locate the 'My Bookings' section of your account. This is where all your current and past bookings are listed.
  • View Booking Details: Find the specific booking you wish to check and click on it. This action will open a detailed view of your booking, showing you exactly where it stands in the service process. Garage.co.uk typically outlines the booking in stages, from confirmation to completion.

Understanding the Booking Status

Booking Confirmed: Indicates that the garage has acknowledged your booking request and is preparing for your appointment.

  • In Progress: Shows that your vehicle is currently being serviced or is scheduled for the service soon.
  • Action Required: A yellow box status appears if there is any further information needed from you or if you need to make decisions regarding additional work.
  • Completed: Signifies that the repair or service on your vehicle has been completed and it's ready for collection.

Email Notifications

  • Step-by-Step Updates: Garage.co.uk keeps you informed via email at each major step of the booking process. This includes confirmation of your booking, any updates or changes, when your vehicle is being worked on, and when the service is complete.
  • Prompting Actions: If there's any action required from your side, such as approving additional work, you'll receive an email notification detailing what needs to be done along with instructions on how to proceed.

By utilising these features on Garage.co.uk, you can stay well-informed about your booking's status, ensuring that you're always up-to-date with your vehicle's service progress. This efficient system minimises any guesswork regarding your appointment and enhances your overall experience with the platform.

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