Get help with bookings
Get assistance with making, changing, or cancelling your garage bookings.
How do I make a booking for a vehicle service on Garage.co.uk?
Discover the simple process for booking a vehicle service on Garage.co.uk, including selecting a garage and providing necessary details for your appointment
Can I change or cancel my booking after it's been made?
This topic covers the methods available for changing or cancelling a booking on Garage.co.uk, including contacting the garage directly or using the instant chat feature.
What happens if the garage needs to change my booking date or time?
Understand the process and communication methods used by garages on Garage.co.uk to inform you of any changes to your booking.
How do I know if the garage has received my booking request?
Discover the confirmation process for your garage booking on Garage.co.uk, including how and when you'll hear back from the garage.
What do I do if I need to book an urgent repair?
Learn the steps to take on Garage.co.uk for securing an urgent repair for your vehicle, focusing on next-day service availability.
What should I do if I'm running late for my booking?
Users will learn the best way to inform a garage of any delays to their booking time using Garage.co.uk’s features.
How will I be notified of any changes to my booking?
Understand the communication process for any amendments made to your garage booking on Garage.co.uk, including call and email notifications.
Is it possible to transfer my booking to a different garage?
This topic explains whether bookings made on Garage.co.uk can be transferred to another garage and outlines the steps you can take if changes are needed.
What happens if the garage cancels my booking?
Discover the process followed by Garage.co.uk when a garage cancels your booking, ensuring you can quickly find an alternative.
Can I reschedule my booking to a different date or time?
Guidance on how to change your booking date or time on Garage.co.uk through direct communication with the garage.
How can I check the status of my current booking?
Learn the straightforward method for checking the status of your vehicle service booking on Garage.co.uk, including understanding each step of the process.
What do I do if my vehicle has been damaged during a service?
Guidance on how to proceed if you discover damage to your vehicle after a garage service booked through Garage.co.uk.
How do I know if my vehicle is ready to be picked up?
Learn the notification process for when your vehicle is ready to be picked up after a service booked through Garage.co.uk.
Who do I contact if the garage provided a service I did not approve?
Learn whom to contact and what actions to take if a garage provides services you did not approve via your Garage.co.uk booking.
How do I report a problem with the service I received?
This article guides users on how to report a problem with a service received through Garage.co.uk, ensuring their concerns are addressed.
How far in advance can I book a service or MOT?
Guidance on the recommended timeframe for booking your service or MOT in advance on Garage.co.uk, ensuring a seamless experience.