Get help with your payments

Learn how payments work when making a booking with Garage.co.uk
How do I pay for services booked on Garage.co.uk?
On Garage.co.uk, customers pay directly to the garage after service completion, with no upfront payment details required during the booking process.
Are the quotes I receive on Garage.co.uk inclusive of VAT?
Quotes received on Garage.co.uk are fully inclusive of VAT, offering transparent pricing without any hidden costs.
Do I need to provide payment details when booking a service on Garage.co.uk?
On Garage.co.uk, customers pay directly to the garage after service completion, with no upfront payment details required during the booking process.
When am I expected to pay for the services received?
On Garage.co.uk, payment is due immediately after service completion, ensuring you're satisfied with the work before any money changes hands.
Will I ever pay more than the quoted price on Garage.co.uk?
You pay only the quoted price on Garage.co.uk, unless you approve extra work. Enjoy transparent, guaranteed pricing without any surprises.
How do I handle additional charges if extra repairs are needed?
If extra repairs are needed, Garage.co.uk ensures transparency: garages must provide a revised quote and seek your authorisation before proceeding.
Is there a booking fee when I reserve a service on Garage.co.uk?
Customers booking services on Garage.co.uk are not charged any booking fees, ensuring a cost-effective and transparent pricing structure.
What payment methods are accepted by garages on Garage.co.uk?
Garages on Garage.co.uk generally accept both cash and card payments. It's advised to confirm with the specific garage post-booking.
Can I receive a detailed breakdown of the costs from the garage?
At Garage.co.uk, we ensure you can obtain a detailed cost breakdown from garages for any service booked, promoting transparency in pricing and customer understanding.
What should I do if I have a dispute over the payment with a garage?
If you face a payment dispute with a garage, Garage.co.uk advises clear communication and provides support for a resolution that ensures fair treatment for all parties involved.
Is it possible to get a refund if I’m not satisfied with the service?
If you're not content with a service received through Garage.co.uk, we guide you on how to address the issue and outline the refund process, promoting fair customer experiences.
Will I receive a receipt or proof of payment from the garage?
We outline the importance of receiving a receipt or proof of payment for any services booked through Garage.co.uk, detailing the process and your entitlement to these documents for record-keeping.
What happens if the final service cost is different from the initial quote?
Discover the protocol for dealing with discrepancies between the service cost quoted on Garage.co.uk and the final bill presented by the garage, including how to address any unexpected charges.
How are payment issues resolved through Garage.co.uk?
Navigating payment issues can be stressful. Discover the steps Garage.co.uk takes to help customers resolve payment disputes with garages, ensuring a fair and satisfactory outcome.
What is Garage.co.uk’s role in the payment process?
Garage.co.uk streamlines the booking process with garages, but what is its role when it comes to payments? Explore how the platform facilitates service transactions without handling payments directly.