How do I know if my vehicle is ready to be picked up?
After you've dropped your vehicle off for a service or repair through a booking made on Garage.co.uk, knowing exactly when your vehicle is ready for collection is crucial for planning your day. Garage.co.uk and its partner garages ensure you're kept in the loop regarding the completion of your vehicle's service. Here's how you'll be informed:
Email Notification
- Direct Communication: Once your vehicle's service has been completed, Garage.co.uk will send you an email notification. This email serves as a direct indication that the work on your vehicle is finished and it's ready to be picked up.
- Service Details: The email may also include details of the service performed, any notes from the technicians, and the final invoice for the work done.
Call from the Garage
In addition to the email from Garage.co.uk, most garages will give you a call to personally inform you that your vehicle is ready. This call is not just a courtesy; it also provides an opportunity for you to discuss any aspects of the service or repair directly with the garage.
What to Do If You Haven't Been Notified
If you were expecting your vehicle to be ready and haven't received an email or a call, it's a good idea to contact the garage directly. The contact details can be found in your booking confirmation email.
Remember, response times can vary based on the garage's opening hours and busy periods. It's always best to allow a little extra time beyond the estimated completion time before making an enquiry.
Garage.co.uk strives to make the service booking process as convenient and transparent as possible, from the moment you make your booking to when you collect your serviced vehicle. The communication from the garage or via email about your vehicle being ready is part of this commitment to customer service, ensuring you can plan your pickup at a time that suits you best.