How will I be notified of any changes to my booking?

If there are any changes to your booking on Garage.co.uk, such as adjustments to the service time, date, or any other details, the garage will communicate these changes to ensure you're fully informed. Here's how the notification process works to keep you in the loop:

Communication from the Garage

• Telephone Call: Initially, the garage will typically contact you directly by telephone to discuss and confirm any changes to your booking. This direct communication allows for immediate feedback and the opportunity to address any concerns or additional requirements you may have.
• Booking Amendments: Following your conversation and agreement to the changes, the garage will proceed to update the booking details accordingly. This ensures that both parties have a clear understanding and agreement on the new arrangements.

Notification by Email

• Email Confirmation: Once the booking has been amended on Garage.co.uk, you will receive an email notification summarising the changes. This email serves as a confirmation of the updated booking details, providing you with a record that you can refer back to if needed.

Staying Informed

It's important to ensure that your contact information, especially your phone number and email address, is up-to-date on Garage.co.uk to facilitate smooth communication.

Check your email inbox (including any spam or junk folders) regularly for communications from Garage.co.uk or the garage to ensure you don't miss any important updates regarding your booking.

What to Do If You Miss a Call

If you miss a call from the garage and they leave a voicemail, make sure to return their call as soon as possible to discuss the proposed changes to your booking.

In case you haven’t received a follow-up email after a call discussing changes, it’s a good practice to contact the garage to confirm that the amendments have been made.

By following this process, Garage.co.uk ensures that any changes to your booking are clearly communicated and confirmed, keeping you informed every step of the way and helping to avoid any misunderstandings or confusion on the day of your service.