What happens if the garage cancels my booking?
If a garage cancels your booking on Garage.co.uk, the platform ensures that you are not left in the lurch. Here's what happens and how you can proceed to ensure your vehicle service needs are still met promptly:
Immediate Notification
Email Alert: Should the garage need to cancel your booking for any reason, Garage.co.uk will immediately notify you via email. This notification will explain the cancellation and provide details on why the booking was unable to proceed as planned.
Rebooking Process
- Simplified Rebooking: Garage.co.uk simplifies the rebooking process in the event of a cancellation. Following the cancellation, you have the option to select another garage from the platform without the need to re-enter your vehicle details or service requirements. The system retains your information, streamlining your search for an alternative garage.
Choosing an Alternative Garage
When you receive a cancellation notice, you'll be directed back to Garage.co.uk where you can view a list of alternative garages in your local area. This allows you to compare options and decide on a new booking that suits your schedule and service needs.
What to Consider When Rebooking
- Service and Availability: Look for garages that offer the same services you originally required and have availability that fits your timeline.
- Reviews and Ratings: Utilise reviews and ratings on Garage.co.uk to make an informed decision about your next booking.
Support and Assistance
If you encounter any difficulties in finding an alternative garage or have specific requirements, Garage.co.uk's customer support team is available to assist. They can help match you with a garage that meets your needs, ensuring minimal disruption to your plans.
Ensuring Continuity of Service
Garage.co.uk is committed to providing a seamless experience, even in instances where a garage must cancel a booking. With immediate notifications and an easy-to-use platform, you can quickly find an alternative garage to ensure your vehicle servicing proceeds without significant delay.