Can I change the drop-off location after my vehicle has been collected?

If circumstances require you to change the drop-off location for your vehicle after it has already been collected by the garage, Garage.co.uk facilitates this adjustment through straightforward communication channels. Here’s what you need to do:

Contacting the Garage

• Telephone Communication: The most direct way to arrange a change in the drop-off location is to call the garage. The contact number can be found in your booking confirmation email or on the garage's profile page on Garage.co.uk. A quick phone call can ensure the garage is immediately aware of your new requirements.
• Using Instant Chat: Alternatively, if you prefer online communication or cannot reach the garage by phone, you can use the instant chat feature. This feature is accessible from the booking details page within your account on Garage.co.uk. It allows you to send a message directly to the garage about changing the drop-off location.

Things to Consider

• Advance Notice: Provide as much notice as possible when changing the drop-off location to accommodate the garage's schedule and route planning.
• Confirmation: Ensure you receive a confirmation of the new drop-off location from the garage, either verbally over the phone or in writing through the chat feature or email. This helps prevent any misunderstandings.

Changing the drop-off location after your vehicle has been collected is generally possible but requires clear communication with the garage to ensure the new arrangements are feasible and understood by both parties. Garage.co.uk's platform and its features, like instant chat, support efficient communication to facilitate such changes smoothly.