How will I know when my vehicle is on its way back to me?

When you've opted for a collection and drop-off service for your vehicle's service or repair, knowing exactly when your vehicle will be returned is crucial for planning your day. Garages affiliated with Garage.co.uk follow a straightforward communication process to keep you informed:

Notification by the Garage

Before your vehicle is dispatched back to you, the garage will make a courtesy call to inform you that the driver is about to set off. This call serves a dual purpose: it confirms that the vehicle is ready for return and verifies that the agreed-upon time is still convenient for you.

Confirming the Drop-off Time

During the call, you’ll have the opportunity to confirm the drop-off time or arrange a different time if the original plan is no longer suitable. The garage aims to ensure the return of your vehicle fits seamlessly into your schedule.

Preparing for Vehicle Return

Following the call, you should ensure someone is available to receive the vehicle at the confirmed time. If the garage provided any specific instructions for the vehicle's return, such as making any outstanding payments or signing paperwork this would be the time to prepare for those requirements.

Knowing when your vehicle is on its way back is made simple and reliable thanks to the proactive approach taken by garages on Garage.co.uk. This service standard ensures you are always kept in the loop and can make the necessary arrangements for receiving your vehicle post-service.