What is Garage.co.uk’s role in the payment process?

When it comes to the payment process, Garage.co.uk serves as a facilitator between customers and garages. Here's how the platform assists without directly handling the payments:

• Connection: Garage.co.uk connects customers with a range of garages, allowing them to choose services based on informed decisions.
• Quotation: It provides a platform for garages to offer quotes, which include VAT, to customers for the required services.
• Booking Confirmation: The platform confirms bookings and sends details to both the customer and the chosen garage.
• Payment Clarification: Garage.co.uk outlines the payment process clearly, ensuring customers know they pay the garage directly.
• No Upfront Details Required: Customers are not required to provide payment details to Garage.co.uk at any point.
• After-Service Payment: Payment is due after the completion of services, which reinforces the commitment of garages to provide satisfactory service.
• Customer Support: In case of disputes or queries, the platform's customer support can offer assistance and advice on payment-related issues.

By maintaining this role, Garage.co.uk ensures that customers can book services with confidence, knowing exactly where and how their money is being transacted, all while providing a layer of support and assistance throughout the process.