Why might my review be removed from Garage.co.uk?

At Garage.co.uk, our priority is to maintain a trustworthy and accurate source of information for all users. While we encourage freedom of expression, there are certain situations where a review might be removed to uphold the integrity of our platform. Here are some reasons a review could be removed:

1. Breach of Guidelines: If a review violates our user guidelines, which include but are not limited to, use of profanity, hate speech, promotional content, or irrelevant material, it may be removed.
2. Non-Verified Experience: Only individuals who have had a direct experience with the garage in question can leave a review. Reviews based on second-hand information or hearsay will be removed.
3. Duplicate Content: If the same user posts multiple reviews for the same experience, we will keep the most comprehensive review and remove duplicates to avoid redundancy.
4. Retaliation or Malice: Reviews that are found to be vindictive or targeted at an individual rather than the service experienced can be removed.
5. Legal Reasons: Any reviews that are subject to legal issues, such as those containing defamatory statements, will be removed.
6. Request by Reviewer: If the original reviewer decides to retract their review for personal reasons, we will respect their decision and remove it.
7. False Information: Reviews based on incorrect information that misleads other users will be removed once identified.
8. Conflict of Interest: Reviews written by individuals with a vested interest in the garage, such as employees or owners, or those by competitors aiming to manipulate the ratings will be removed.

It’s important to note that removal is not a step taken lightly. Each flagged review is investigated thoroughly before any action is taken. We aim to balance the freedom of speech with the responsibility of providing genuine, helpful, and relevant content.